Partyhat

Partyhat helps real customers recommend products they have actually used, in the online conversations where their experience is useful to others. Word of mouth only works when people can trust it, so this Code sets out the rules everyone on Partyhat follows: Partyhat itself, the Brands that use Partyhat, and the Participants who recommend them. It also describes the safeguards built into the product to enforce those rules.

This Code is a plain-language summary. The binding rules are in our Terms of Service, Acceptable Use Policy, and Privacy Policy. If this Code and those documents differ, those documents control.

Our principles

Real people, real experience. Every recommendation comes from a real person who has used the product or service they are talking about.
Honest opinions only. Participants say what they actually think. Whatever they post is their own honest statement, whether they write it themselves or adopt and edit a suggestion. Positive, negative, or mixed opinions are all welcome.
No pay for recommendations. Participants are not paid, and they receive no products, perks, discounts, or anything else of value for recommending a Brand. No part of any Brand's fee is passed on to any Participant.
A person makes the final decision. Nothing is posted on a Participant's behalf. Each Participant decides whether to post, what to say, and when, from their own account.
Connections are disclosed. Anyone with a material connection to a Brand, such as an employee, family member, or business partner, discloses it clearly whenever the law or the platform requires it.
Respect for communities. Recommendations belong only where they add something useful to the conversation, and everyone on Partyhat follows the rules of each platform and community they take part in.

What Participants commit to

Use it before you recommend it. Only recommend, review, or rate a product or service you have actually used or experienced.
Say what you believe. Anything you post must reflect your honest opinion and experience. Suggestions are only starting points: change them, rewrite them, or discard them. Never post anything you do not believe.
Disclose your connections. If you are connected to a Brand, for example as an employee, relative, or partner, disclose it clearly. If you are unsure whether a disclosure is needed, disclose.
Accept nothing of value. Do not ask for or accept money, products, gift cards, discounts, or perks from any Brand in connection with Partyhat. If anyone offers you something, decline it and report it to support@partyhat.ai.
Use genuine accounts. Only take part from accounts that belong to you, or that you are authorized to run. Never use bots, purchased accounts, or fake accounts.
Follow each platform's rules, including its rules on branded content, endorsements, reviews, and inauthentic behavior.

What Brands commit to

Never compensate Participants. Brands do not offer, give, or promise anything of value to any Participant in connection with Partyhat.
Never buy sentiment. Brands do not ask for positive reviews or ratings, make anything depend on a particular opinion, or suppress or discourage negative ones.
Only real customers. Brands do not ask anyone to review or recommend a product or service they have not used.
Keep claims truthful. Everything a Brand gives Partyhat about its products must be truthful, not misleading, and backed by evidence.
Disclose their own people. Team members, partners, and anyone else a Brand invites to take part are disclosed as connected to the Brand.
Respect Participants' privacy. Brands use Participant information only to manage their own Campaigns. They never sell it, share it, or use it for targeted advertising, and they do not contact Participants outside Partyhat about a Campaign.
Stay out of restricted categories. Partyhat does not support Campaigns for political candidates, parties, elections, or political or issue advocacy; adult or sexually explicit content; cannabis, CBD, or other controlled substances; gambling; firearms or weapons; or cryptocurrencies and other digital assets.

What Partyhat commits to

Verify first-hand experience. Before a Participant recommends a Brand, they confirm that they have used its product or service, and a short interview captures their actual experience. Any wording Partyhat suggests is based on that experience and on facts the Brand has provided.
Suggest, never post. Like the writing and search suggestions people use every day, Partyhat can suggest wording, but it never posts. A suggestion goes out only if the Participant chooses to post it. Participants can edit, rewrite, or discard any suggestion.
Screen every suggestion. Before a Participant sees a suggestion, the Partyhat Safety Encoder checks it for harmful, misleading, or non-compliant content. Suggestions that fail are never shown.
Label connected advocates. Advocates a Brand invites, such as team members and partners, are flagged as connected, and their suggestions include a disclosure.
Keep money away from Participants. Partyhat never pays Participants, and Brand fees pay only for Partyhat's coordination service.
Enforce this Code. We review reports, and we remove Campaigns, Brands, or Participants that break this Code or our Terms.

Reporting a concern

If you believe someone on Partyhat has broken this Code, including if you think a recommendation you saw was not genuine, please contact support@partyhat.ai. For legal matters, contact legal@partyhat.ai. We review every report.

Changes to this Code